In October 2024, EVBox announced the partial takeover of its activities, leaving many questions for those still relying on its charging stations. With vaylens’ charging management software, you can effortlessly migrate your EVBox charging stations from Everon.

If you’re in a rush, skip to an overview of the entire migration process.

Why migrate your EVBox charging stations from Everon to vaylens?

Changing the charging management software used to run your EVBox stations doesn’t have to be a hassle. vaylens’ migration management service efficiently handles the heavy technical work so downtime is minimised.

Why choose vaylens software over integrated hardware-software solutions?

When investing in EV charging systems, businesses face a choice between integrated hardware-software packages and independent software platforms, like vaylens charging management software. Packages are often an easy choice for businesses in the short term, driven by the convenience of faster setup times–the hardware and software are designed to work together seamlessly, after all.

However, these packages can also be restrictive later down the line. Electric mobility is becoming more technically advanced year after year, which can often mean previously impressive charging stations become obsolete more quickly than initially planned. This may require a complete overhaul or replacement of the hardware and software, which is often time-consuming and costly to businesses that rely on them for consistent revenue.

Independent software platforms like vaylens are hardware-agnostic, allowing businesses to use various brands of charging stations with the same software provider. As charging stations become more advanced or local regulations change, these businesses can upgrade or replace their stations without disrupting the software, drivers and various backend protocols.

Independent charging management software, therefore, provides a flexible and scalable option for businesses with one eye on the future; it can gather any number of charging stations together, making them available on different roaming platforms and more easily manageable when it comes to servicing and troubleshooting.

So, if you manage EVBox charging stations exclusively or with other branded hardware, vaylens could be the CMS you need.

Migrating from EVBox to vaylens

Below outlines the managed migration of your EVBox charging stations from Everon to the vaylens platform. Our experienced team will handle all the technical work, keeping things hassle-free on your end.

The entire migration process has four key stages: pre-migration, hardware preparation, migration, and hypercar, each containing multiple steps.

Pre-migration

Commercial agreement
Begin by setting up a migration contract with the vaylens sales team. This agreement will define the timeline, scope and key details of the migration to ensure everything is clear from the start.

Alignment with the Migration Team
You'll meet with our team to discuss what needs to be transferred. This includes EVSE-IDs, settings, user accounts, RFID cards, charging data and more. Our goal is to make sure all relevant data is moved over smoothly, with no disruptions to your operations.

Hardware preparation

Connectivity testing
Before fully migrating, the vaylens team will perform connectivity tests on a selected group of chargers using our in-house Charging Station Connectivity Tester. This pilot phase is used to make sure your chargers are ready to communicate with vaylens CMS. We’ll handle any configurations needed and provide a full report on the test results.

Onboarding
We'll schedule the migration once you're satisfied with the pilot results. For this to happen, our team will provide a checklist of the information required for the migration, such as payment service provider credentials and terms for ad-hoc payments, which will be displayed in the vaylens app. We’ll also coordinate with roaming platforms and conduct a final review of roaming relationships to ensure all your chargers remain accessible to drivers.

Communication support
vaylens experts will assist you in preparing clear communications for your EV drivers, support teams and service lines. This includes guides, FAQs and training materials.

Migration

Protocols and settings
Before the main migration process, our team will configure your chargers in vaylens CMS using the correct settings. You’ll be able to review and check any settings through our platform at a later point.

SIM and network configuration
If required in your situation, we’ll manage SIM configurations and any network-related changes, such as ownership transfers or adjustments to IP addresses for payment terminals, so everything is firewall-compliant.

Migration
The migration process varies depending on the hardware and connection methods. Typically, chargers, protocols and data are securely migrated in batches over a few weeks; roaming services are migrated towards the end of a timeline to minimise downtime for contract-based EV charging.

Hypercare

Testing and validation
After the migration, our experts will run final tests to ensure everything works perfectly. You’ll be notified upon completion, and you can perform any further analytics using our monitoring tools.

Ongoing support
During the hypercare phase, a dedicated Customer Success Manager will provide ongoing support to help you manage your chargers and make sure everything is running smoothly post-migration.

‍